HubSpot Subscription Auto Cancel via order import

HubSpot Subscription Auto Cancel (via order import)

When a cancellation date is updated in HubSpot, this workflow automatically:

• imports the cancellation date into an order record
• updates associated subscriptions with subscription_status=canceled
• updates subscription end_date from the order property
• stops billing from the day after the cancellation date

The goal is to remove manual cancellation handling and make billing behavior consistent.

Setup

How It Works

Automated setup for cancellation sync

Configure order import, subscription updates, and billing stop rules in one flow.

1

Prepare HubSpot and order properties

• Create subscription_cancellation_date (date) on HubSpot Deal.
• Create an order date property in Sanka for imported cancellation date.
• Map the HubSpot property into the Sanka order property during import.

2

Configure workflow for associated subscription updates

• Set trigger to order creation/import.
• Add action to update associated records.
• Set association to Order -> Subscription.
• Set properties:
  • subscription_status to fixed value canceled
  • end_date mapped from order cancellation date.

3

Validate reflection

• Import a test deal and verify values are synchronized.
• Check the imported cancellation date on the order.
• Verify associated subscriptions are set to subscription_status=canceled.
• Verify end_date equals the cancellation date.

4

Confirm next-day billing stop rule

• Example: if cancellation date is 2026-03-31
  • Billing is still allowed on 2026-03-31.
  • Billing is blocked from 2026-04-01 onward.
• If cancellation date is cleared, end_date is cleared and billing schedule can resume.

Results and value

Related pages

• HubSpot subscription automation overview
• HubSpot integration guide